We have the best cancellation policy in town: Simply put, if the need arises to cancel after you reserve your adventure; we require a 72-hour notice prior to your departure date to get a full refund. Unfortunately in the event of missing a trip for any reason (someone gets sick, or no calls no show) other than us canceling the trip, there will be zero refunds. Please do not ask to be the exception. This goes for emergency room visits, COVID, and worst-case scenarios. We know things happen. However, once within the 72-hour time frame, your tickets become nonrefundable. If you are looking for more peace of mind check out our Trip Insurance option:
If Mother Nature decides to add to the adventure, all trips will continue to run as scheduled. We adventure rain, snow, sleet, or shine.
Trip Insurance option:
For only 8% of your booking total, your whole group can get trip protection that allows you to cancel any time 12 hours BEFORE your trip launch date and get a full refund in the form of a non-expiring gift card. If canceled within 12 hours of your launch date no refund or gift card will be given.